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POSITION SUMMARY:

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects.

ESENTIAL FUNCTIONS:

• Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
• Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
• Coordinate and monitor assigned program activities.
• Lead small projects in collaboration with the Director or designee.
• Review and analyze data relating to program effectiveness.
• Prepare for meetings including developing agendas and collecting material for distribution
• Coordinate follow up as necessary after meetings with internal and external participants
• Works closely with Director(s) in the planning and development of activities in a timely and efficient manner
• Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
• Update the Director or designee on issues or challenges related to program administration in a timely manner.
• Recommend alternative courses of action and implement changes when necessary.
• Participate in the evaluation and implementation of changes in program processes, and ensure that proper procedures are followed.
• Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
• Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details
• Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff
• Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations
• Develop and maintain time schedules for program staff, project events and office activities

REQUIRED QUALIFICATIONS:

• Bachelor's Level Degree or equivalent in Business Administration or related field
• 3 years of office experience
• Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making
• Proven experience in managing budgets, maintaining record systems, and administering management practices
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
• Proficient in Microsoft Office products
• Demonstrated ability to work appropriately with confidential information.